Our Story

CX Hub was born from a passion of a Senior Aerospace Executive for Customer Experience.

We are a mix. We are young and energetic. We are senior and thoughtful. We are a group of people who have a passion for Customer Experience. More than a team, we are a community, that includes partners and contributors, all aiming the same… to help people and organizations to transform themselves to have the Customers in the center of everything they do. We are …


Sérgio Frias

Dr. Youssef Youssef

Fabiana Frias

Rachel Tran

Isabela Frias and Bruna Frias

Thiago Mendes