CX DRIVERS

CX DRIVERS

Continuity / No Interruption

Great Customer Experiences require Continuity. The Customer cannot provide his/her identification 5 times to get what he/she needs. Imagine that: you call the Customer Care

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CX DRIVERS

Courtesy

CX Driver: Courtesy in Customer Service Do you feel more appreciated when someone say “hello” and welcome you when you walk in a retail store?

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